IBM’s Watson supercomputer has been riding high for the past couple of years. It won a game of Jeopardy, went to university and did a stint at a cancer lab. But now it’s taking what might seem like a step down with a job in customer service. According to IBM, the current avalanche of information is provoking an oncoming crisis in customer service and the company sees Watson’s advanced learning and data crunching abilities as a solution. .. Continue Reading IBM's Watson gets a job in customer service
Section: Computers
Tags: Artificial Intelligence, IBM, Supercomputer
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Section: Computers
Tags: Artificial Intelligence, IBM, Supercomputer
Related Articles:
IBM's Watson supercomputer goes to university
Dr. Watson goes to work
2012 James Dyson Award winner announced
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